According to our terms of sale, all software purchased from Coconut Info is ineligible for refund. This policy matches our refund policies on open or downloaded software and provides protection for copyrighted materials.
We will replace any product or portion of a product which is received in damaged condition, or which was inadvertently ordered more than once. We do not refund payment nor grant credits for products which are returned for any other reason.
Our products are accurately described on our site, most are reviewed by third parties, and we are always happy to provide additional insights if you contact us. But we cannot approve returns on purchased material and all sales are, therefore, final. Thank you for your understanding.
Notes: Information submitted is used solely for processing your order by Coconut info and will never be provided to any other source for any other reason.